Accessibility

Accessibility Statement

Effective date: July 9, 2026

Care Facility Report (independent nursing-home comparison reports built on Medicare's CMS Care Compare data) is committed to making carefacilityreport.com accessible to the widest possible audience, including people with disabilities. Many of the families using this site are older adults, or caregivers under real stress, so a site that is easy to read and operate is part of the job. We want everyone to be able to read our guides, understand a report, and complete a purchase.

Our commitment: WCAG 2.1 Level AA

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognized standard for web accessibility referenced by the Americans with Disabilities Act (ADA) and Section 508. We treat conformance as an ongoing effort, not a one-time task, and we test against this standard when we change the site.

Measures we take

Specific measures built into this site include:

• A skip-to-content link so keyboard and screen-reader users can bypass the navigation.
• Semantic HTML landmarks (header, nav, main, footer) and a single, logical heading structure on every page.
• A visible keyboard focus indicator on every interactive element, so keyboard users can always see where they are.
• Every form field, including the ZIP and email fields on the order form, is associated with a text label, and icon-only controls have accessible names.
• Text and interface color combinations chosen to meet the WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text and interface components).
• Meaningful alt text on informative images, and empty alt text on purely decorative images so screen readers skip them.
• A responsive layout that reflows and remains usable when zoomed or viewed on small screens.

Known limitations

Despite our efforts, some limitations may remain. We are aware that content or components can occasionally fall short of full conformance, for example newly published guide content before it has been reviewed. The report PDF you purchase is a generated document; if you need its contents in a different accessible format, we will provide one at no charge (see below). If you encounter a barrier that is not listed here, please tell us so we can address it.

Report an accessibility barrier

If you have difficulty accessing any part of this site, or you have a suggestion that would improve accessibility for you, we want to hear from you. Email [email protected] with the page address and a description of the problem. We aim to acknowledge accessibility reports within 5 business days and to work with you on a resolution or a usable alternative. If you need the information in a report you purchased provided in an alternative accessible format, contact us and we will provide it.

Feedback and formal complaints

We welcome your feedback on the accessibility of Care Facility Report. If you are not satisfied with our response, you may escalate your concern by replying to our correspondence so it reaches the site operator directly.